Software and Documentation

Online Support

Vormetric's Online Support gives customers the tools to research and answer questions through our self-service knowledgebase. Here customers will have access to Frequently Asked Questions, tips and tricks and step-by-step guidance. To access the database, current customers simply login into their account utilizing their predetermined user name and password. Login, by clicking here: Customer Support Login

Support is available to current Vormetric corporate customers and partners. This site requires a user name and password to access. Have you forgotten your password? Send your login information to support@vormetric.com.We'll resend you your password within 24 hours. Customer support related issues: please email Vormetric Customer Support at support@vormetric.com.

Frequently Asked Questions

• Query Library
• Customer Support Handbook
• Microsoft Win2K SP4 URP deletes Vormetric entries in Registry. These are fixed using the SP4 URP repair tool. See faq and Microsoft KB Item 891861.
• Data Collection Tools

Documentation (pdf)

• CoreGuard Information Protection System 3.4 Release Notes
• Suse Linux 9 3.4 Release Notes
• CoreGuard 3.2 Release Notes
• CoreGuard 3.1SP3 Release Notes
• CoreGuard 3.1SP2 Release Notes
• CoreGuard 3.1SP1 Release Notes
• Suse Linux 9 3.4 Release Notes
• CoreGuard Information Protection System 3.4 Release Notes
• CoreGuard Command Line Interface (CLI) Guide
• CoreGuard Installation Guide
• CoreGuard Policy Composer Guide
• CoreGuard Management Console Guide
• Vormetric Customer Handbook

CoreGuard 3.4 Software

Policy Enforcement Module (PEM) Client Software

• Suse Linux x86 32-Bit: Build 08
• Suse Linux x86 64-Bit: Build 14
• RedHat Linux (2.6 Kernel) x86-64: Build 96
• Windows Itanium 64-Bit: Build 16
• Windows x86 32-Bit: Build 16
• Windows x86 64-Bit: Build 16

CoreGuard 3.2 Software

Policy Enforcement Module (PEM) Client Software

• RedHat Linux x86 (2.4 Kernel) 32-Bit: Build 38
• RedHat Linux x86 (2.6 Kernel) 32-Bit: Build 78
• RedHat Linux x86 (2.6 Kernel) 64-Bit: Build 38
• Solaris (8,9, 10 Only) Sparc 64-Bit: Build 36

Security Server Software

• Security Server Appliance: Build 370

CoreGuard 3.1SP3 Software

Policy Enforcement Module (PEM) Client Software

• HPUX 11i v1 PA-Risc 64-bit Build 54
• HPUX 11i v2 Itanium 64-bit Build 54

CoreGuard 3.1SP1.2 Software

Policy Enforcement Module (PEM) Client Software

• AIX PPC 64 Bit: Build 72

CoreGuard 3.1SP1 Software

Policy Enforcement Module (PEM) Client Software

• RedHat Linux ia86 64-bit, Build 30

CoreGuard 3.1 Software Security Server Software

• CoreGuard Appliance Upgrade: 3.0

Companion Utilities

• Veritas Cluster Agent for Solaris
• Veritas Cluster Agent for Linux
• Veritas Cluster Agent for AIX
• Veritas Cluster Agent for HPUX